Amer
Murad
27+
years of experience
years of experience
Fractional CTO/CIO & Board Adviser — Enterprise Modernization, Security & Compliance and Large-Scale Operations in Regulated Industries
Amer Murad has spent 27+ years leading technology, product and operations functions across healthcare, human capital management, education, telecom and banking. His experience includes CTO and CIO roles spanning organizations from a 300-person SaaS communications platform to a 10,000-employee not-for-profit healthcare provider, 16 years at Ceridian leading product development, technology innovation and DevOps for global HCM and payroll platforms, and building a compliance and governance function from scratch for a 45-year-old software company through its growth by acquisition. He is TOGAF 9 certified in enterprise architecture.
He works with leadership teams to turn fragmented technology, data and compliance risk into a governed, auditable platform: building a company's first SOC 2, GDPR or HIPAA compliance program, consolidating a dozen-plus duplicate reporting or data systems onto one architecture, or cutting a mission-critical process like payroll or benefits administration from days down to hours. He typically operates as a combined Chief Product & Technology Officer, pairing architecture and strategy with hands-on accountability through delivery.
This isn't just an IT thing - it's process, policy, governance and controls, all working together.
Good
match for
Organizations that have grown through M&A or rapid organic scale and need their technology, data and compliance functions properly structured - for example, standing up a first SOC 2, GDPR or HIPAA compliance program, consolidating scattered legacy systems and data onto one governed platform, or modernizing a business-critical process like payroll or benefits administration. Equally strong fit for non-profit, public sector and larger enterprise organizations, and for teams handling sensitive data in healthcare, HCM or financial services where security and audit-readiness need to be right from day one.
Amer Murad's industry experience
Healthcare & home care
Human capital management & payroll
Education & K-12 communications
Banking & financial services
Telecom
Manufacturing & consumer software
Non-profit & public sector
When to bring us in
Typical decisions
The critical technology decisions leaders face when delivery, investment or product direction is at risk.We're handling sensitive data for the first time and don't have SOC 2, GDPR or HIPAA compliance in place - where do we start, and how do we get there fast?
We have a dozen-plus overlapping reporting or data tools duplicating each other - how do we consolidate them without disrupting the business?
A mission-critical process like payroll or benefits administration takes days when it should take hours - how do we fix it?
We're a large or long-established organization that needs enterprise-grade technology, security and operations leadership - who can step in and own it end to end?
Examples
Served as Chief Technology Officer of SE Health, a national not-for-profit home healthcare organization with roughly 10,000 employees
As VP & CTO of Education at West Technology Group, modernized SchoolMessenger - a SaaS platform sending around 5 billion notifications a year across Canada and the US - and initiated its SOC 2 certification alongside a 3-year product roadmap
As CIO & SVP Global Business Operations at Alludo (Corel), took a 45-year-old, acquisition-grown company from no compliance program to SOC 2 Type 1, Type 2 and Type 3 certification in about 18 months, following a company-wide risk assessment
Spent 16 years at Ceridian as VP of Product Development, Technology Innovation and DevOps, building a "Data as a Service" platform on Microsoft Azure that replaced roughly twenty duplicate reporting solutions
Established a Centre of Excellence in Mauritius for IT, R&D and support at Alludo, while managing global manufacturing lines across APAC, Europe and North America
Cut payroll processing time from days to about one hour for an organization with roughly 200,000 employees, and reduced benefits-change implementation for a unionized automotive manufacturer from around six months to about four hours
Articles
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