Jerome
MacGillivray
26+
years of experience
years of experience
Fractional CTO — technology strategy, delivery recovery and engineering leadership
Jerome MacGillivray has spent more than twenty-five years leading global technology teams and delivering digital platforms across regulated, customer-facing and operationally complex environments. His experience spans fintech, retail, travel, cybersecurity, robotics and AI, with roles covering CTO leadership, engineering scale-up, vendor management, platform delivery and technical recovery. He works with founders, boards and leadership teams to make technology decisions clearer, delivery more predictable, and engineering more closely aligned with business priorities.
Jerome helps organisations move from technical uncertainty to practical, well-governed delivery, while identifying where technology can create commercial value and growth.
Good technology leadership is about understanding why something should be built, how it will be delivered, and where it can create new value for the business.
Good
match for
Founders and leadership teams dealing with a stalled, delayed, or underperforming build - particularly where an outsourced vendor isn't delivering, a technical lead has gone dark, or nobody's been honest yet about how far behind the project really is. Also a strong fit for teams combining hardware and software (robotics, drones, autonomous systems), or B2B platforms that need to feel as easy to use as a modern consumer app.
Jerome MacGillivray's industry experience
Fintech & crypto
Retail & ecommerce
Travel & transportation
Cybersecurity
Robotics, autonomous drones & AI
Healthcare & pharmaceuticals
Public sector & charity
Agritech
When to bring us in
Typical decisions
The critical technology decisions leaders face when delivery, investment or product direction is at risk.We need an honest technical due diligence review before we commit further time or money
We're combining hardware and software (robotics, drones, autonomous systems) - how should we architect for that?
Our B2B platform feels clunky next to consumer apps our customers already use - where do we start?
Should we build, buy, or outsource this piece, and how do we retain control either way?
Examples
CTO of MoneyToken, a cryptocurrency lending platform and exchange launched after a successful ICO in 2018, including ChainShift, a service for migrating ERC-20 tokens from Ethereum to the Binance Chain, and a due diligence team for token analysis and listings
Built and scaled a Customer Experience engineering unit from scratch at Techwave's European delivery centre, growing it to nearly 50 people across SAP Commerce Cloud, S/4HANA integration, and AI-enabled customer engagement features for enterprise clients
Directed Ratio Software Engineering, a full-service ecommerce agency delivering SAP Hybris, Magento, and SAP ECC projects
Delivered the Alpha Programme at NSPCC, a Microsoft Dynamics CRM/SharePoint case management system rolled out across 40+ sites to 1,000 users, and led the ChildLine Online Redevelopment Project
Currently leading fintech platform redevelopment and an agritech autonomous drone platform through his own practice, JMCG Digital
Articles
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Grand Rounds Availability
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